Convert online shoppers into sales in real time
Shoppers tap Live demo on your product page and a skilled sales expert shows them the real piece on camera, then closes the sale on the call.
Solitaire Ring1.2ct · ₹2,40,000Add to cartShoppers buy faster when they see it live
- 5×Higher conversion vs non-video shoppers
- 10×More leads captured vs non-video shoppers
- 40%Fewer returns vs non-video shoppers
- 3×Faster to buy vs non-video shoppers
98% of shoppers leave before they ever talk to your team
- Shoppers won't buy what they can't seeFor a big purchase, people want to see the real product, judge quality and fit, and get their questions answered first. A gallery and a spec sheet don't earn that confidence, so they stall.
- Your most valuable traffic bounces on unanswered questionsThe higher the cart, the faster a moment of doubt loses the sale. One unresolved question on a $900 page, and they leave to "think about it." Most never return.
- Your sales team can't convert online shoppers in real timeYou have people who could close these buyers, but no way to put them in front of an online shopper at the deciding moment. The expertise exists. The channel doesn't.
- Selling on WhatsApp and scattered calls is invisibleYour team may already sell over WhatsApp and personal calls, but there's no record, no productivity view, no idea which conversations convert. You can't improve what you can't see.
Turn shoppers into confident buyers, in real time
Live video selling that lifts conversion, captures every lead, and gives you full control of the channel.
- See & ask, live
Let shoppers see the product and get answers from your sales experts
For a considered purchase, photos aren't enough. A live expert shows the real product on camera, covering material, finish, and scale, and answers every question in the moment, so shoppers decide with confidence instead of leaving to "think about it."
- In-app video calls
- On-camera product view
- Product push-to-cart
- In-call chat
LIVE08:12Solitaire Ring1.2ct · $2,880Add to cartPowered by Winklook - Capture leads
Capture every call as a lead, then nurture and convert it
Every shopper who reaches out is captured the instant they enter details, even missed and after-hours calls. Follow-ups go out on WhatsApp and call-back automatically, so no interested buyer is ever lost.
- Leads CRM
- WhatsApp follow-ups
- Auto-callbacks
- Call scheduling
- Sell like a floor
Let your sales team sell online like a real showroom
Route each shopper to the right expert, let your team take calls from anywhere, and give them full context on who is calling and what they are viewing, so they sell consultatively from the first second. No store visit needed.
- Agent app
- Skill-based routing
- Shopper context on ring
- Recorded calls
- Track what sells
Track who is selling and what is converting
Every call, lead and order in one dashboard, tied to the revenue it drove and each agent's performance. The selling that used to vanish into untracked WhatsApp calls is finally measurable, so you coach what works.
- Agent performance
- Call-to-order attribution
- Analytics dashboard
- CRM integrations
- Scale with ease
Sell more online, without adding stores, staff, or hours
Your best associate can only be in one place. Winklook puts that same live, expert selling in front of every online shopper, so you grow high-value revenue and reach without new showrooms, footfall, or headcount.
- Shareable call links
- Instant live calls
- Scheduling
- One team, every channel
Live in an hour. Selling in real time.
From a hesitant browser to a closed sale, without leaving your store.
Go live without touching your site
- One snippet, or one-click Shopify install
- A branded call button on your product & cart pages
- No developers, no rebuild, live in an hour
Get more shoppers onto a call
- One tap to a live call, no app, no download
- Asks only name + number, so more shoppers connect
- Can't talk now? They book a time, you still get the lead
- Turn WhatsApp and ad clicks into live calls, too
Sell like your best associate, on video
- Your expert shows the product live, on camera
- Adds it straight to their cart during the call
- Arrives already knowing the shopper's cart and history
- Missed or after-hours calls never slip away
Never let a hot lead go cold
- Every call becomes a lead, nothing logged by hand
- The full call, recorded and searchable, sits on the lead
- Track each by stage, disposition, and notes
- Auto follow-ups on WhatsApp keep leads warm
Prove every dollar the channel earns
- See the exact revenue each call brought in
- Know who your best closers are
- Replace untracked WhatsApp selling with real numbers
- Flows into the CRM you already use
Built for brands where buyers see before they buy
Your showroom converts because buyers can see the product and ask an expert. Winklook brings that experience to your website, live.
Mattresses & sleep
Firmness and feel can't come through a screen, so buyers stall.
An expert matches the buyer to the right model and answers every doubt.
Interiors & modular
Configuring a kitchen, wardrobe, or modular setup is complex and high-stakes.
A design consultant walks the options live and helps configure the space.
Premium fashion & bridal
Fit, fabric, and how it actually looks on the buyer drive hesitation and returns.
A stylist shows the piece live, advises on fit, and styles the look.
Don't see your category? If your buyers hesitate before a big purchase, Winklook helps them decide.
- Encrypted callsEvery session is encrypted in transit and at rest.
- GDPR-readyConsent-first, with data-residency options.
- PCI-safe checkoutPayment links handled the secure way, never on the call.
The questions retailers ask first
If yours is not here, ask it on the call.
Do we need someone sitting by the phone all day?
No. Calls route to whoever is free and signed in, and your team takes them from the agent app rather than from a desk. When nobody is free the shopper books a time or leaves their number, so the lead is captured either way.
What happens to calls that come in after hours?
They are captured, not lost. The shopper picks a slot or asks for a call back, and an automatic WhatsApp follow-up goes out, so the conversation is still warm when your team opens.
Does the shopper have to be on camera?
No. They see your expert and the product, and their own camera stays off unless they choose to turn it on.
Does the shopper need to install anything?
No. The call opens in the browser from one tap on your product page, with nothing to download. Your team uses the agent app.
How long does it take to go live?
About an hour. Shopify installs in one click, and everywhere else it is a single snippet on your product and cart pages. Add your sales experts to the team and they can start taking calls straight away. No developer, no rebuild.
How is this different from live chat, or a WhatsApp video call?
Chat makes a shopper type what they want and wait. WhatsApp means leaving your store, swapping numbers and hoping someone picks up. This stays on your product page, connects in one tap, and lands in your CRM as a tracked lead with the call recorded.
How does the shopper pay?
Exactly the way they do now. Your checkout does not change. The expert just adds the right products to the cart during the call, so there is nothing left to hunt for when the shopper is ready to pay.
Who can see the call recordings?
Your team. Calls are recorded so you can review them, coach against them and attribute revenue to them, and every session is encrypted in transit and at rest.
Give every shopper a reason to stay. And someone to talk to.
See Winklook on your real product pages. Leave your number and we will get your 7 days free trial set up.